Your computer is IMPORTANT to You.
That's why at NorthBay Computer Systems, we combine Good Old-Fashioned Service with Cutting-Edge Know-How to get you up and running and keep you there.
How can we help you? Please provide all required information in order to contact you regarding your service request!
LOOK what people are saying about us!
This review is long over due. I have used them in the last 6 months 3 times for 3 separate issues. They provide A+ service via phone, in their shop, and at my home.
I had a desktop that just wasn't working I took the desktop in and it was full of viruses. They cleaned, added a new virus program, checked and double checked their work and for the last 6 months it has been running perfect.
I wanted to make my house wireless. I brought the system from them. I was given detailed instructions on how to get it working... I was almost spot on regarding my installation but I missed one key step. They did their best to troubleshoot me over the phone (free of charge), but I am the type of person once I get frustrated I lose all sense. So the next day they sent Ryan out to my house and within a minute it had my wireless working. Since he was here and I had agreed up front to pay the min of a 1 hour service call (by they way they don't charge for travel time) he worked on some other minor issues and also took some time out to do some basic training for me.
Today I needed them again... and called... and asked for Ryan. His appointment at my home was for 10:30 am and he was here at 10:25. I needed another laptop that I had hooked up to the wireless. By they way Ryan had left me all the pass codes for my wireless (but I forgot). Within seconds he had my second laptop working, checked on our desktop to make certain it was still in great operating condition, and then did a defrag on my original laptop.
I can't send NorthBay enough compliments. They are a small local business that really knows how to deliver superior service. I would recommend them to anyone for home or business. Next time you have an issue you should at least give them a call and see what you think.
Robin G. | Sausalito, CA